TERMS AND CONDITIONS

PLEASE READ THIS TERMS & CONDITIONS CAREFULLY

Typographical Errors:
We cannot be held responsible for typographical errors in the Catalog, Website, or Product Feeds.

Pricing:
Our Pricing is subject to change without prior notice.

Handling Charge for Drop-Shipment Orders:
A handling charge shall apply to all drop-shipment orders.

Delivery Timeframe:
Orders will be delivered in 5-7 working days.

Payment Policy:
Prepaid orders will be accepted only, No COD.

Minimum Order Quantity:
The minimum order quantity is £1000.

Product Availability:
Some products may occasionally not be available for immediate shipment. Substitution of products may be available upon request.

Invoice Discrepancies:
If a customer believes there is an error on an invoice, they must contact us within 48 hours of delivery for resolution.

Customs Responsibility:
It is the customer’s responsibility to know what will or will not clear their particular country’s customs. Victoria Distributor will not be responsible for merchandise seized at the country’s border.

Sales Policy:
We do not sell to the general public and require a sales tax-exempt certificate or VAT (if applicable) from all customers prior to shipping.

Storage Fee:
Customers may be subject to a £20.00 per day Storage Fee for orders not scheduled to be shipped after 5 business days from initial contact.

Account Closure:
We reserve the right to close or suspend your account at any time if we believe you are not using the Website as intended or are circumventing these Terms of Use.

Policy Changes:
Victoria Distributor reserves the right to change this policy at any time.

Freight Charges:
Freight charges are the responsibility of the customer. You can arrange pickup or we can arrange shipping, but shipping charges will apply.